Business automation · 16 years
Vladislav Prokopovich
I automate sales, accounting and operations — and measure the effect: staff hours, response times, costs. 16 years in IT, 14 of them leading IT and digital transformation; now the founder of NeiroShtat and three other business products.
01
Career in numbers
Updated
- fact — measured
- calculation — calculated from my own data
- estimate — based on an assumption or a market benchmark
- live figure — recalculated every night
Money
- fact
× 2.5
more revenue from AI service recommendations than from the editor's picks
a resort complex: A/B test 50/50, six months starting August 2023; share of turnover 4% vs 1.7%
How it was calculated
Fact — measured. Half of the app's guests were shown personalized service recommendations, the other half an editor's selection. By the end of the test, revenue from personalized services was 2.5 times higher, and the recommendations' share of turnover was 4% vs 1.7%.
Source:
Updated manually.
- estimate
more than 20 million ₽ a year
in savings delivered by my projects at a hotel chain and a group of companies
lower IT total cost of ownership and two automation projects; effects from different years are added up
How it was calculated
Estimate — based on an assumption or a market benchmark. At an international hotel chain, IT total cost of ownership was cut by 18% over three years — about 21.6 million ₽ a year. Plus the estimated annual effect of two published projects at a group of companies: sales department automation and carrier selection. The group's amounts are not disclosed separately. The resort's back-office robots are not counted.
Assumption: the chain's IT total cost of ownership is taken as equal to the lower bound of its annual IT budget — 120 million ₽.
Sources:
- CV: “IT total cost of ownership −18% over 3 years”, “IT budget 120–150 million ₽ a year”
- “Sales Department Automation” case study on neiroshtat.ru
- “Smart Logistics in the Accounting System” case study on neiroshtat.ru
Updated manually.
Time
- fact
548 hours
of calls reviewed by AI in six months — 68 working days of listening
before, only 3 calls per sales rep a month could be checked; a heavy-equipment group, 2026
How it was calculated
Fact — measured. Total duration of the calls that AI transcribed and scored against a checklist in the first six months of operation. 548 hours ÷ 8 hours = 68 working days.
Sources:
- “Call Quality Review” case study on neiroshtat.ru
- data from the group of companies' AI services, September 2026
Updated manually.
Processes and projects
- calculationlive figure · updated 4 Nov
more than 200
automated jobs and AI processes run on a schedule with no people involved
at a group of companies and in my products
How it was calculated
Calculation — calculated from my own data. Scheduled jobs I launched: 54 jobs of the group of companies' AI services and the recurring jobs of my products (timers, schedules, background tasks). The second part is recalculated every night.
Exact value: 205 — rounded down on the site.
Sources:
- data from the group of companies' AI services, September 2026
- my servers' schedules — nightly recalculation
Live figure — recalculated every night, updated 4 November 2026.
- estimate
about 15 software robots
launched in the back office of a resort complex
accounting, finance, IT, marketing, sales; 2022–2025
How it was calculated
Estimate — based on an assumption or a market benchmark. Software robots performed routine operations in accounting, finance, IT, marketing and sales at a resort complex. How many hours they saved was not measured, so the robots are not included in “Time” and “Money”.
Assumption: the number is approximate, according to the author's data.
Source:
- the author's data
Updated manually.
- factlive figure · updated 4 Nov
94 project case studies
published: before → after, limitations, lessons
50 at companies, 44 in my own products
How it was calculated
Fact — measured. The number of published case studies in the project registry on neiroshtat.ru: each has a “before → after” table, limitations and lessons. Recalculated on every page build.
Source:
Live figure — recalculated every night, updated 4 November 2026.
Security
- fact
174 IT risks
identified by an IT audit of a resort complex, 66 of them in the red zone
all 1,952 deviations from standards now have an owner and a deadline
How it was calculated
Fact — measured. IT audit across 56 departments of a resort complex: a register of 174 risks (66 in the red zone) and 1,952 deviations from standards, each with an owner, a responsible person and a deadline.
Source:
Updated manually.
- fact
about 12,000 accounts
under unified access management
a resort complex: 80% of critical systems covered
How it was calculated
Fact — measured. Access management program at a resort complex: about 12,000 accounts under centralized management, with 80% coverage of critical systems.
Source:
Updated manually.
- fact
− 45%
information security incidents over two years
an international hotel chain: 17 hotels in three countries
How it was calculated
Fact — measured. Reduction in the number of information security incidents in the region of an international hotel chain over two years.
Source:
- CV
Updated manually.
People
- calculation
more than 19,000 people
used IT systems and digital services under my management
about 5,800 employees of three companies and 13,600+ guests registered in the resort's app
How it was calculated
Calculation — calculated from my own data. 3,000 employees of a resort complex + 2,500 IT-system users at 17 hotels of an international chain + about 300 employees of a group of companies + 13,674 guests registered in the resort's digital service (as of July 2024). Total: 19,474.
Sources:
Updated manually.
- estimate
more than 800 employees
trained to use IT systems
when six hotels were launched from scratch, and in my sales team
How it was calculated
Estimate — based on an assumption or a market benchmark. 6 hotels opened from scratch × about 147 IT-system users per hotel + 11 NeiroShtat sales reps — about 890 people.
Assumption: new hotels have as many IT-system users as the chain average: 2,500 across 17 hotels — about 147.
Source:
- CV: 6 hotels opened from scratch; 2,500 IT-system users at 17 hotels
Updated manually.
Scale
- calculation
more than 1.5 billion ₽
in IT budgets and project portfolios under my management
the hotel chain's IT budget over 6 years, the project portfolios of the resort and the group of companies
How it was calculated
Calculation — calculated from my own data. IT budget of an international hotel chain's region — 120 million ₽ a year (lower bound) × 6 years = 720 million ₽; project portfolio of a resort complex — 800+ million ₽; the group of companies' portfolio is included in the total without a breakdown.
Source:
- CV
Updated manually.
- fact
6 hotels
of an international chain opened from scratch
from IT infrastructure design to launch; 17 hotels in the region in total, across three countries
How it was calculated
Fact — measured. Hotels where the IT infrastructure and systems were designed and launched from scratch under my leadership.
Source:
- CV
Updated manually.
Code and products
- factlive figure · updated 4 Nov
more than 580,000 lines of code
in 4 products and 4 internal services that I designed and launched
10,400+ automated tests check this code
How it was calculated
Fact — measured. Non-empty lines of program code in the main branch of the repositories of four products (VPROKSMM, NeiroShtat, CIOlogia, GetVlad) and four internal services. Documentation, data, migrations, third-party libraries and generated code are not counted. Recalculated every night.
Exact value: 586,522 lines of code — rounded down on the site.
Source:
- count across git repositories, main branch — nightly recalculation
Live figure — recalculated every night, updated 4 November 2026.
- factlive figure · updated 4 Nov
more than 9,500
posts and dossiers produced by my AI services
social media posts and company dossiers for sales — growing every day
How it was calculated
Fact — measured. Successful publications by the VPROKSMM auto-posting service, without “post × platform” duplicates (since May 2026; most of them on my own accounts), plus completed dossiers from NeiroShtat's Client Scout. Recalculated every night.
Exact value: 9,642 — rounded down on the site.
Source:
- VPROKSMM publication log and dossier archive — nightly recalculation
Live figure — recalculated every night, updated 4 November 2026.
02
Projects: before → after
50 projects at companies and 44 in my own products. Companies are not named; the figures are real. Each project has a full write-up: the starting point, what was done, screenshots and artifacts, how the effect was measured, where and when. The write-ups are in Russian.
Sales · equipment rentalA rental sales rep’s routineup to 2 hours→5–10 minutesa quote for an equipment package — one quote for any number of units≈45 minutes a day given back to each rep — estimated; the target was 15–30Project details (in Russian) →
Sales · quality controlCall quality review≈3 calls a month→all callsevery relevant call of each rep is reviewed, with feedback by morningagreement between the system and an expert — 88.7% across 1,240 comparisonsProject details (in Russian) →
Data · accounting systemAnswers from the accounting databasea day to a week→secondsto answer a non-standard business question — without a 1C developer or manual consolidationrecords with the equipment brand filled in: 14% → 99.4%Project details (in Russian) →
Sales · CRMCRM record from a call0%→83%of records with the job-site city — the field is filled from the conversation, with no input from the sales rep“application potential” field: 62% → 98% of recordsProject details (in Russian) →
LogisticsCarrier selection in the accounting system7%savings on internal shipping — based on test resultsannual savings are twice the subscription cost; requests in the system: 13 → 38Project details (in Russian) →
Documents · contractsContract approvala thirdas many overdue client contracts as before the switch to in-system approvalsatisfaction with the process: +37%Project details (in Russian) →
Sales and customers 9
▶ video
real screenshot
Sales and quality control
Heavy-equipment group · 2026
Call Quality Review
Review coverage
3 calls/month→all calls
every call is reviewed, not just three
Agreement with the expert70% → 88.7%
Feedbackweeks → by morning
interface mock-up
Sales and CRM
Heavy-equipment group · 2026
CRM Record from a Call
Record fields filled
1 of 10→10 of 10
sales reps no longer fill in fields by hand
Job-site city0% → 83%
Sales rep actionsmanual copying → none
real screenshot
Sales and partner channel
Heavy-equipment group · 2026
Partner Requests in CRM
Request transfer
by hand→automatic
requests are not lost between the spreadsheet and the CRM
Reconciliation with the partnercorrespondence → one set of data
Stuck requestsdozens → resolve themselves
interface mock-up
Outbound prospecting
Heavy-equipment group · 2026
Construction Site and Tender Search
Source of clients
inbound only→active search
we find clients ourselves instead of waiting for a call
Screening depthheadline → tender estimate
Filter setupa task for developers → minutes
interface mock-up
Sales and customer relations
Heavy-equipment group · 2025–2026
Client Portal
Project goal
take small requests off the sales reps
the client submits small requests on their own
Timelinefrom first working version to production use in a year
Final stageclient survey
▶ video
interface mock-up
Sales and customer relations
Heavy-equipment group · 2026
A Rental Sales Rep’s Routine
Time target
15–30 minutes a day
the sales rep works on deals, not routine
Achieved (calculated)45 minutes a day
Quoteup to 2 hours → 5–10 minutes
real screenshot
Sales and CRM
Heavy-equipment group · 2026
Market Analysis and Clients
Client's market
only our own half of the market→how much competitors take is visible
we know whom to call tomorrow and at what price
Target clientsno list → over a thousand clients in tiers A–C
Security team clearanceseparate report → built into prioritization
result diagram
Sales and CRM
Online accounting school · 2026
Voice Calling Bot
Calling the database
manual→698 calls in 3 h 47 min
the database called in half a day without managers, 25 people signed up for the webinar, every deal in the stage has an outcome
Conversations with people177 conversations, 98 minutes
Webinar sign-ups25 people
real screenshot
Sales and CRM
Heavy-equipment group · 2026
Market analysis in the CRM
Market analysis for sales reps
a separate page→fields in the CRM record
a sales rep sees the client's tier, potential, task and risks right in the CRM
Contacts in the CRMmissing for many → hundreds of new contacts
From meeting to launch3 days
Data, reporting and analytics 12
▶ video
interface mock-up
Data and analytics
Heavy-equipment group · 2026
Answers from the Accounting Database
Response time
days→seconds
a figure from accounting in seconds, no developer needed
Documented tablesnone → 3,106
Equipment brand coverage14% → 99.4%
interface mock-up
Data and analytics
Heavy-equipment group · 2026
Group Data Warehouse
Ready-made reports
80
the group-wide summary is ready by morning
Group-wide summaryseveral days → by morning
Heavy reportsmoved off the production database
▶ video
real screenshot
Business intelligence
Heavy-equipment group · 2026
Debt and Litigation Tracking
Debt claimed in demand letters
more than halved
an agreed method replaced the argument over figures
Definition of overduedispute → agreed method
Report screens14
real screenshot
Business intelligence
Heavy-equipment group · 2026
Approval Times
Abandoned tasks found
569
shows where documents get stuck and with whom
Documents bypassing system recordsalmost a third
Signer identified94–98% of approvals
real screenshot
Business intelligence
Heavy-equipment group · 2026
Sales by Construction Site
Construction sites in the report
more than 12,000
shows order concentration and sites where competitors pushed us out
Site specifiedin about a quarter of orders
“Stopped ordering” flaga working list
real screenshot
Business intelligence
Heavy-equipment group · 2026
Counterparty Check
“Bans” in the data
90%→accounting error
client risk is visible before shipment
Real decisionsabout 3,000
Check speed95% within a day or two
▶ video
interface mock-up
Business intelligence
Heavy-equipment group · 2026
Single Report Standard
Report screens
36
one consistent look, and stale data is visible
Showed outdated data38 of 74 tables
Six reports were stale for18 days
▶ video
real screenshot
Reporting
Heavy-equipment group · 2026
Reports for Management
Regular reports
8
eight reports are built with no manual preparation
Manual preparationeliminated
Metrics in the combined report13 with no manual entry
▶ video
interface mock-up
Reputation and investors
Heavy-equipment group · 2026
Mention Monitoring
Platform check
every 12 minutes
we learn about negative public mentions within minutes
Response time to negative mentionsdays → minutes
Mention volume300–370 per month
interface mock-up
On-demand analytics
Heavy-equipment group · 2026
On-Demand Data Analysis
Request turnaround
weeks→hours
a non-standard question is answered in hours
Counterparty check69 new of 98
Duplicates in CRMhundreds of groups
interface mock-up
Finance and reporting
Heavy-equipment group · 2026–2027
Unified Management Accounting
Companies in the combined summary
15 legal entities
a summary across all legal entities under one set of rules
Core of the method19 adjustments on consolidation
Pre-project stage5 weeks
interface mock-up
Data and analytics
Resort complex · 2023–2025
Data Warehouse and Reporting
Answers to management questions
45% faster
shows how much a guest brought in per visit
Data management maturity1.0–1.2 out of 5
Report accessby job role from day one
Operations and logistics 3
▶ video
interface mock-up
Production and logistics
Heavy-equipment group · 2025
Carrier Selection in the Accounting System
Savings on freight
7%
trip prices are compared, not haggled over
Paybacksavings twice the subscription cost
Requests in the system13 → 38
interface mock-up
Production and logistics
Heavy-equipment group · 2025–2026
Fleet Monitoring
Where data comes from
satellite→the vehicle itself
fuel use and wear are visible, with no monthly fee
Monitoring platformown, instead of a subscription
Tracker fleetbatches from four manufacturers
interface mock-up
Production and logistics
Heavy-equipment group · 2025–2026
Electronic Waybills
Powers of attorney for signing
across all group organizations
shipments are processed without paper in all regions
From pilot to rollout19 waybills → all regions
Rollout costabout 300 thousand ₽
AI in day-to-day operations 4
interface mock-up
AI platform
Heavy-equipment group · 2026
Call Transcription
Where recordings are processed
a third-party service→in-house hardware
client recordings do not leave the company
Transcription speed21 times faster than real time
Costper-minute fee → fixed
interface mock-up
AI inside work tools
Heavy-equipment group · 2026
Assistant in the Work Chat
Chat summaries
“not allowed”→ready-made setup
chat summaries and meeting transcripts without extra permissions
Assistant permissionszero access to systems
Service outage6 days unnoticed → seen within a minute
interface mock-up
Infrastructure
Heavy-equipment group · 2026
Monitoring the AI Platform
Backups
were not made
work no longer lives in a single copy
Hardware checkevery hour
Cost of one AI requesthard-coded at three times the real price
real screenshot
Artificial intelligence
Resort complex · 2023–2025
AI Services for Guests
Project timing depended
on process descriptions
first-line support offloaded, guests get personalized suggestions
Status of the trackspilots
Share of recommendations in turnover4% vs 1.7%
Employees and work tools 4
▶ video
interface mock-up
Digital workplace
Heavy-equipment group · 2026
Work Files Migration
Users migrated
220
documents and shared access stay in place
Data migrated934 GB of 1,026
Permissions restoredmore than 74,000
interface mock-up
Digital workplace
Heavy-equipment group · 2025
Work Messenger
Coverage
the whole company
communication stays inside the company, and departing staff are cut off at once
Sign-in with a work accountall employees
What moved to the chatapprovals, assistant, summaries
▶ video
interface mock-up
Digital workplace
Heavy-equipment group · 2025–2026
Contract Approval
Overdue contracts
cut to a third
shows where a contract is and who is holding it up
Satisfaction with the process+37%
Main complainttechnology → communication
real screenshot
HR data
Heavy-equipment group · 2026
Exit interview
Exit interviews
Google Sheet→call queue and questionnaire
HR sees whom to call today, and new departures arrive from 1C:ZUP automatically
History from the sheet261 records and 1,197 answers, nothing lost
List of departureskept by hand → pulled from 1C:ZUP every 2 hours
Security and access 6
▶ video
interface mock-up
AI assistant security
Heavy-equipment group · 2026
Access Control for the AI Agent
Personal data leaks
zero
the agent will not show an employee anything beyond their access rights
Payroll databasesclosed to all roles
Employee permission sets56 → 10
interface mock-up
HR data
Heavy-equipment group · 2026
Employee Exit Alert
Delay in notifying responsible staff
days→minutes
a departing employee's access is closed the same day
HR databases polled6
HR orders processed through the service34
▶ video
real screenshot
Information security
Heavy-equipment group · 2026
Integration Audit
Apps reviewed
95
third-party apps no longer read the client database
Dead ones removedabout 30
New connection visiblewithin 15 minutes
interface mock-up
Security and infrastructure
Heavy-equipment group · 2025–2026
Workstation Fleet
Workstations
under single management
updates are installed across the whole fleet, not selectively
Who sees whata separate project
Access provisioningdescribed and reduced to a short list
interface mock-up
Security and infrastructure
Heavy-equipment group · 2025–2026
CRM Access Rights
Rental department coverage
85%
a sales rep sees only their own deals
Permission sets configured2 of 4
Schedule variance28%
result diagram
Security
Resort complex · 2023–2025
Seasonal Staff Access
Critical system coverage
80%
a departed employee loses access automatically
Accounts under managementabout 12,000
Access closure when an employee leavesautomatic
Digital products for customers 2
interface mock-up
Product
Resort complex · 2022–2025
Digital Channel for Guests
Guests who reached registration
3.9%→83%
guests find and order services on their own
Reached an order in the trial version1.8%
Front desk check-in time−65%
interface mock-up
Product and intellectual property
Resort complex · 2023–2025
In-House Booking System
State software registration
two weeks
the development became an asset, not an expense
Legal status of the developmentexpense → asset
License saledid not happen
IT that serves the business 10
result diagram
IT management and infrastructure
Resort complex · 2022
IT Stabilization After an Outage
IT maturity at the start
about 2.0 out of 5
requests and backups are back in order
Requestsmessengers and engineers' personal phones
Backups of critical systemseffectively not made
▶ video
result diagram
IT management
Resort complex · 2023–2024
IT Risk Register
Risks in the register
174
a conversation with the business about risks, not about budget
Of them technical3
Deviations found1,952 across 56 departments
result diagram
IT management
Resort complex · 2023–2025
IT Maturity Assessment
Baseline level
2.0 out of 5
an external assessment instead of unsupported arguments
Spread across areasfrom 4.8 to 0.0
Maturity as the goal for the year2.6 for 2024, 3.0 for 2025
result diagram
Architecture
Resort complex · 2023–2025
System Map and Standards
Compliance checks
3,140
shows which systems fall behind and where
Compliance with standards61%
System register23 systems
result diagram
IT management
Resort complex · 2023–2025
Company IT Strategy
Planning horizon
up to 2033
a plan beyond the season, with clear milestones
Project ownerstwo
IT maturity in the goals2.6 → 3.0
result diagram
Infrastructure and IT management
Resort complex · 2022–2025
Replacing Foreign Systems
Replacement tracks
three different tasks
the switch went through with no service downtime
Service level during the switch98.6%
2025 target20% of key systems
▶ video
result diagram
IT management and finance
Resort complex · 2023–2025
Contractor vs In-House Team
Contractor vs in-house
twice as expensive
the contractor cost twice as much as in-house work
Vacant positions in the department27%
Revenue target met0%
result diagram
IT management and organizational development
Resort complex · 2023–2025
Spinning IT Off as a Business
Status as of January 2025
model ready, no legal entity
a cost model exists, the legal entity does not yet
Reasons for the spin-off4
Blocks in the planned structure4
result diagram
Infrastructure
Resort complex · 2024–2025
Resort Network Specification
Sites in the specification
69
weak contractors were screened out before the tender
Sites with a full communications node12
Subsystems in the specification5
result diagram
Architecture
Resort complex · 2024–2025
Shared Service Center
Levels in the solution
3
one set of reference data and accounting for the whole group
Systems on top of shared accounting4
Statustarget-state design
NeiroSchool — my own product 20
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Department Pulse
Department's day at a glance
scattered CRM and telephony reports→one screen
the head of sales sees who is falling behind right away, not after the fact
Sales rep falling behindseen after the fact → “who slipped” right away
Monthly targetkept in memory by the head of sales → projected attainment in rubles
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Sales Funnel
Where leads are lost
only “lead → payment” visible→every stage along the way visible
you see exactly where leads are lost, not just the total
Reasons deals fall throughnot analyzed → share of each reason shown separately
Paid and free leadscounted together → split by a filter
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Payments After Calls
Call and payment
exist separately in CRM→linked by the client's phone and email
you see which conversation led to money and which did not
Who brings in paymentsunknown → breakdowns by sales rep, department, lead, ad channel
Lost paying clientdrowns among other leads → separate list and counter
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Call Analytics
Department's calls
visible only in telephony, under a separate login→one screen comparing sales reps
you see when to call and who fails to call back in time
When to callby gut feeling → heat map and “best hour”
Who hangs up firstnot visible → separate column for short calls
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
QA Call Reviews
Call quality control
manual, small sample→every relevant call is reviewed
every call is reviewed, not just the small share a person has time to listen to
Personal data before the AItranscript contains phones, names, payment details → masked before scoring
Objection bankwas not kept → up to 8 objections per call with type and the sales rep's reply
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Ranking and Prizes
Sales rep competition
by count only→points for sales and for conversation quality
points reward both results and conversation quality
Prize for pointsa number in a table → prize shop with stock in the warehouse
When redeeming pointsrisk of resetting the period's result → place in the ranking is kept
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
AI Employees
Help for the head of sales and sales reps
chat assistant with general knowledge→11 AI employees by section
answers based on live department figures, not abstract text
Answer based on department figuresnone → AI head of sales answers from the school's own data
Another schoolrisk of mixing up data → sources are always limited to the school's own workspace
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Lead Distribution
New lead with no owner
goes cold for hours until someone notices it in CRM→assigned immediately
a new lead reaches a sales rep in seconds, not hours
Repeat clientcould land with an unfamiliar sales rep → goes back to their own rep
Checking a rule before enabling itnone → “who would get the lead” without actual assignment
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Knowledge Base
Answer to a client in seconds
in a senior rep's head or in a chat→articles of the school's knowledge base
a sales rep answers the client the way the department agreed
AI assistant's answerrisk of inventing a product fact → answers strictly from the text of the articles found
Unanswered questionsinvisible to the head of sales → collected in a separate log
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Summaries for the Head of Sales
Morning login to the dashboard
needed every day→short summary in MAX
department figures every morning in the MAX messenger, no login needed
Personal data in a messagerisk of sending by accident → filter before every send
Enabling for schoolsoff for everyone → the head of sales turns on MAX summaries
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Department Team
Who is in the department now
scattered across CRM and telephony→one “Sales reps” page
a departing employee's access is closed without breaking history for the others
Closing access for a departing employeerisk of breaking reviews for the others → only their sessions and notifications are switched off
One card — one personthe rule could be broken manually → enforced by the database itself
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Courses and Students
Learning platform
third-party service, separate payment→“School” module in the same account
learning and sales in one account, no move to a third-party service
Whether a lesson can be openedrisk of different logic in different places → one function for the whole account
Moving thousands of studentsrisk of crashing the database → loading in chunks with a pause between them
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Homework and Mentors
Checking a student's knowledge
a course without checks is just video→assignment checked by a mentor
assignments are checked by mentors, not only by the school owner
Mentor and other people's answersrisk of approving their own → cannot see other groups, cannot check their own answers
Mentor reportwas not calculated → checked, accepted on first try, median time, share of overdue
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Tests and Certificates
Knowledge check without waiting
only a mentor manually→test with an instant “passed / failed”
instant test result and a certificate that can be verified by code
Proof of completionthe school's word → certificate with a 12-character code
Someone else's certificate by coderisk of showing the wrong one → the code is looked up only in its own school
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Moving from GetCourse
Moving the student base
unrealistic by hand with thousands of records→file upload with a dry run
thousands of students moved with no risk of breaking their access
Error during the moverisk of losing data → any upload can be rolled back
No CSV export from GetCoursea file was required → direct import via API
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Department Setup Wizard
Connecting CRM and telephony
had to read another API's documentation→card with fields and a hint on what to copy and where
the school connects CRM and telephony itself, no API documentation needed
Connection keysrisk of showing them again → mask “••••abcd” everywhere
Setting up a department from scratchhad to figure it out yourself → five-step wizard
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Dashboard in Telegram and MAX
Dashboard login
separate login→a button in the chat
the school dashboard opens with a button in the bot chat, with no separate login
Telegram on desktopregular window → we ask for full screen (per Telegram docs)
iPhone in MAXblank window → fallback "Open in browser" (not yet tested on iPhone)
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
AI pre-check of homework
Curator's review of an answer
read from scratch→AI hint: verdict, score, draft
the curator sees a verdict, a score and a draft comment; a confident text answer can be accepted automatically
Auto-acceptance of answersany answer (GetCourse) → only a confident text answer
Cost of a text check≈0.4 ₽ and ≈3 s
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
Message chains and segments
Event-based messages to students
one-off mailings→chains from 8 templates
event-based message series to students from 8 templates; promotions only to those who gave consent
Promotions in messagesonly with a separate consent checkbox
Message cap2 a day per student, 1000 per school
real screenshot
Product for online schools
NeiroShtat · my own product · 2026
App in RuStore
School dashboard on the phone
website only→free app in RuStore
free NeiroSchool app in RuStore: role-based sign-in, homework from the camera, a "No connection" screen instead of a blank one
Sign-inone "Who are you?" screen
Homework from the phoneanswer as text, photo or file
VPROKSMM — auto-posting, my own product 14
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Publishing Without a Browser
Post publishing time (median)
48 s→10 s
a typical post goes out in 10 seconds instead of 48
Platforms without launching a browser5 → 19
Platforms for clients14 → 20
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Post Analytics
Platforms with post figures
1→12
you see what each post delivered, not just that it went out
Snapshots with post figures0 → 41,661
If a platform does not provide a figure0 → “—”
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
New Client Onboarding
Sections on the setup screen
6→2
one required step instead of six
First postafter setup → right away
What to enter for auto-posting4 fields and 3 topics → industry
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Publishing from Your Own System
Sending a post from your own system
manually→via an API request
your own software publishes a post via an API request, immediately or at a set time
Scheduled postsup to 30 days ahead
Access keysup to 5 per account
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
AI Support in Three Services
Services with AI support
1→3
the assistant answers from the knowledge base, a human is called with one button
Request to call a humannone → summary in Telegram
False “assistant is not sure”2 of 3 → 0
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Honest Post Covers
Generated portraits of the author
19→0
a real photo of the author and only verifiable figures on the image
Large figure on an analysis coverany → from the event
Numbers on one coverno more than 3
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Replies to Comments
Automatic replies under posts
0→56
comments under posts do not go unanswered, personal ones go to the account owner
Forwarded to the account owner9
Checks before sending a reply9
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Messenger Login
Registrations via messengers
13 of 21
login and account linking via the bot only after the user taps a button
Login via the bot“Start” → “Start” and a button
Linking Telegram to the accountmanually → via the bot
real screenshot
VPROKSMM product
VPROKSMM · my own product · 2026
Post Approval in Telegram
Posts awaiting approval that expired undecided
39 of 49
a post is approved from a phone in two taps; demo posts are not lost after sign-up
Where a post is approvedweb dashboard → button in Telegram
Demo posts after sign-upwere lost → wait in the dashboard
real screenshot
VPROKSMM product
VPROKSMM · my own product · 2026
Excel Export and Best Time
Analytics export
CSV→Excel with per-channel totals
a post report in Excel in one click; best time by weekday and hour; engagement rate without inflation
Best time to posthours → weekday × hour
Instagram engagement rate, 90 days≈61% → 0%
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
VK Stories and Video via API
From client request to release
≈1 hour
VK community stories and video via the API and from the dashboard; links on words in TenChat, Setka and MAX
VK stories via the APInone → format=story
Video via the APInone → POST /videos
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Translation and Weekday Carousels
Post text translation in the draft
none→4 languages
a post translated into 4 languages in one click; carousels on chosen weekdays; plan slots visible before saving
Translations per day30 per account
Carousel in the scheduleall posts → chosen weekdays
real screenshot
VPROKSMM product
VPROKSMM · my own product · 2026
Cabinet in English
Cabinet languages
one→two (RU | EN)
cabinet, API docs and errors in English via a switch; support answers in the language of the question
API documentationRussian → Russian and English
Errors and "not published" reasonsin Russian → in English when EN is on
result diagram
VPROKSMM product
VPROKSMM · my own product · 2026
Dzen Video and Channel Guard
Video in Dzen
none→a separate "Video" publication next to the article
a separate "Video" is published next to the article in Dzen (one publication in the plan limit); the wrong channel never gets the article; the vc.ru limit is remembered
Plan limit for an article with a videoone publication
Wrong channel selected in Dzenthe article is not sent, the card gives the reason
NeiroShtat — my own product 6
result diagram
NeiroShtat product
NeiroShtat · my own product · 2026
Sales Rep Portal
Where a sales rep gets everything for work
work group feed→one portal in Telegram
everything needed for work is behind one Telegram button
Where a lead came fromnot visible → “From sales rep: …” in the deal
Loginlink on request → “Portal” button in the chat
result diagram
NeiroShtat product
NeiroShtat · my own product · 2026
Automation Map
Price and quote for the client
after talking to a sales rep→right after the map is built
price, savings and quote before talking to a sales rep
Process catalog69 → 1,307
Quote as PDF≈ 1 second, 2 pages
result diagram
NeiroShtat product
NeiroShtat · my own product · 2026
Client Scout
Dossier on one company (manual work — our estimate)
2–4 h→5–10 min
a company dossier in minutes instead of hours
Demo dossiers on the site19 of 19
Coverage1,748 companies
result diagram
NeiroShtat product
NeiroShtat · my own product · 2026
Daily “Shurik” Video
New video
in batches of 5–7→one every night
a new video every night, published to five platforms
Evening release at 19:0034 of 34 publications
Video length≈ 51 seconds
result diagram
NeiroShtat product
NeiroShtat · my own product · 2026
Shurik, the Site Consultant
Chat knowledge
short product description→63 cases and 15 products from the site pages
knows the cases and products, calculates the price, captures the lead
Lead from the chatmessage to the owner → deal in CRM with the conversation summary
Security check10 audit findings, high- and medium-severity ones fixed within a day
result diagram
NeiroShtat product
NeiroShtat · my own product · 2026
Sales Team Working with AI
A lead the client left on their own
waited to be noticed→task for the assigned manager and a signal to the head of sales
a hot lead goes to work at once, letters carry a verified example; auto-closing the task after a call is still in trial mode
Who gets the leadby schedule, with the head of sales as fallback → only two sales managers by shift schedule
Example in an express letterwritten by the model → from a list of verified practices
CIOlogia — information security, my own product 4
result diagram
CIOlogia product
CIOlogia · my own product · 2026
Incident Write-ups on the Site
Write-up pages on the site
0→100
every post becomes a write-up on the site in 3 minutes
Time to appear after a post≈3 minutes
Post coverage106 of 112
result diagram
CIOlogia product
CIOlogia · my own product · 2026
Seller Agent on a Classifieds Board
Handling conversations
manual→103 of 134 without the owner
leads the buyer from the first question to payment and handover on its own
First reply to the buyerunder 2 minutes
Volume over seven weeks160 conversations, 1,567 messages
result diagram
CIOlogia product
CIOlogia · my own product · 2026
Security and Leak Check
Website security check
commissioned audit→report on a web page
a business owner sees exposed weak spots and losses without ordering an audit
Third-party site checks80 checks, 55 sites
Requests from business owners15 requests, 11 with critical findings
result diagram
CIOlogia product
CIOlogia · my own product · 2026
Security Alert
From vulnerability to alert card
8 minutes 40 seconds
a warning about a critical vulnerability is ready before clients start asking
Alerts in the first 10 days5 cards, 3 published
Own equipment check5 devices and 23 websites
03
NeiroShtat
AI employees for sales, support, calls and the 1C accounting system — built around a specific business task.
neiroshtat.ru→
Client Scout
A dossier on a target company: who makes the purchasing decision, what their pain points are and what to offer.
neiroshtat.ru→
VPROKSMM
Auto-posting: one news item becomes posts with cover images for 20 platforms, on schedule.
vproksmm.ru→
CIOlogia
IT and security in plain business language: your own CIO and security specialist without an in-house department.
ciologia.ru→
NeiroSchool
Sales team analytics and AI call scoring against your own checklist.
neiroschool.online→
My projects
04
Experience
- 2025–2026Heavy-equipment group21 AI solutions in six months — from call scoring to answers from the accounting database; 220 employees and 934 GB of data moved to the group’s own cloud.
- 2022–2025Resort complex+12% revenue per room in peak periods after introducing machine-learning pricing; a guest app with 13,600+ sign-ups (July 2024); the first biometric hotel check-in in Russia.
- 2016–2022International hotel chainIT across three countries and 17 hotels: 6 openings from scratch, with go-live 20% faster thanks to deployment standards.
05
Recognition and talks
- “IT Manager of the Year”, EMEA regionAward from an international hotel chain
- Habr Top 100 in IT managementhabr.com/ru/users/CIOlogia; articles in CNews and TAdviser
- All-over-IP 2026Talk: “A sovereign messenger instead of a foreign one: how we switched and what AI can do now”
- Business Architecture Design 2025Talk: “Is the customer always right? No, the customer is always satisfied!”
- CDTO program “Digital Transformation Management”Innopolis University